tb222's Privacy Policy

tb222 ("we", "us", or "platform") is a trusted online gaming service provider in Bangladesh. Protecting the privacy of your personal information is our core responsibility, and we take it very seriously.

This privacy policy ("policy") explains how tb222 collects, stores, uses, discloses, and protects your personally identifiable information ("personal information"). This policy applies to our website, mobile application, and all related services.

By registering an account on our platform or using any of our services, you consent to the collection and use of information as described in this privacy policy.

tb222 collects various types of information to operate its services. Below is a detailed description of the information collected:

2.1 Registration Information

When creating an account, we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — only persons aged 21 or above may register)
• Email address
• Mobile number
• Password (stored in encrypted form)
• Preferred currency (Bangladeshi Taka — BDT)

2.2 Identity Verification Information

To maintain a secure environment and comply with applicable regulations, we may request the following information when needed:

• National ID card (NID) or passport copy
• Proof of current address
• Proof of ownership of payment method (bKash, Nagad, Rocket, or Upay number)

2.3 Transaction Information

During deposits and withdrawals, we record the following information:

• Transaction date and time (Bangladesh Standard Time — BST)
• Transaction amount (in Taka)
• Payment method used
• Transaction status and reference number

2.4 Gaming Activity Information

• Play history and betting records
• Details of bonus and promotional offer usage
• Session duration and activity logs

2.5 Technical Information

• IP address
• Device identity and operating system
• Browser type and version
• Cookies and web beacon data
• Approximate login time and location information

We use the information collected only for lawful and specific purposes. tb222 uses your information for the following reasons:

• Account management: For registration, login verification, and keeping your account secure.
• Service delivery: To run gaming services, betting, live casino, and other entertainment services without interruption.
• Financial transaction processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer.
• Identity verification: To prevent fraudulent activity and ensure the security of the platform.
• Customer support: To resolve your issues through 24/7 live chat and email assistance.
• Personalized experience: To provide relevant offers and notifications based on your preferences and gaming habits.
• Legal compliance: To meet applicable laws and regulatory requirements.
• Platform improvement: To analyze statistics for improving service quality and developing new features.
• Responsible gaming: To identify problematic gaming behavior and provide necessary support.

tb222 applies industry-standard security measures to protect your personal information. Our security framework is as follows:

4.1 Encryption Technology

All data transfers are secured through SSL (Secure Socket Layer) encryption. Your password and financial information are stored using advanced hashing algorithms so that no unauthorized party can read them.

4.2 Server Security

Our servers are housed in secure data centers where physical access is strictly controlled. Regular security audits and vulnerability testing are carried out to identify and prevent potential risks.

4.3 Access Control

Only authorized staff can access your information, and only on a need-to-know basis. All access is logged and reviewed regularly.

4.4 Data Retention Period

We retain your information for as long as your account is active and for the period required by applicable legal obligations. After account closure, the minimum information needed to meet legal obligations may be retained for a specified period.

tb222 never sells your personal information or transfers it to third parties for commercial purposes. However, sharing information may be necessary in certain circumstances:

5.1 Service Provider Partners

To operate our services, we work with trusted third-party service providers such as payment processors (bKash, Nagad, Rocket, Upay) and technology support companies. These partners are contractually bound to comply with our privacy standards.

5.2 Game Providers

Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and other game providers may receive the minimum information necessary to ensure fair play and operate games.

5.3 Legal Obligations

We may be legally required to disclose information pursuant to a court order, a legitimate request from a government authority, or as required by legal proceedings.

5.4 Fraud Prevention

Information may be shared with relevant authorities when needed to investigate financial fraud, money laundering, or other illegal activities.

tb222 uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored on your device.

6.1 Types of Cookies

• Essential cookies: Required for the basic functioning of the platform (login sessions, security verification).
• Functionality cookies: Used to remember your preferences and settings.
• Analytical cookies: Collect anonymous statistics to understand user behavior.
• Marketing cookies: Used to display relevant advertisements and offers based on your interests.

6.2 Cookie Control

You can accept or reject cookies through your browser settings. However, disabling essential cookies may cause some platform features to stop working properly.

tb222 respects your rights regarding your personal information. You have the following rights:

7.1 Right to Access

You may request details of the personal information we hold about you at any time.

7.2 Right to Correction

If your information contains any errors or is incomplete, you may request that it be corrected.

7.3 Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal obligations.

7.4 Right to Object to Processing

You may object to marketing communications or certain processing activities.

7.5 Right to Data Portability

You may receive your personal information in a structured, commonly used format.

tb222 is a platform for persons aged 21 and above only. We do not knowingly collect or store information from any person under the age of 21.

If we become aware that a minor has registered on our platform, their account will be closed immediately and all related information will be permanently deleted.

If you believe that a minor is using our platform, please contact us immediately.

Our servers and third-party service providers may be located in various countries, so your information may be transferred internationally. In such cases, we ensure that data transfers are conducted under appropriate protection measures.

All our partners and service providers are contractually bound to comply with our privacy standards and to keep your information secure.

tb222 reserves the right to change, amend, or update this privacy policy as needed. For any significant changes, we will notify you in the following ways:

• A notice will be displayed on the platform
• A notification will be sent to your registered email
• The date of the change will be updated at the top of this page

If you continue to use the platform after a policy change, you will be considered to have consented to the updated policy. We therefore recommend reviewing this page regularly.

As part of our responsible gaming program, we monitor your gaming behavior. If any concerning patterns are noticed, we may contact you or take specific protective measures.

Information collected through this process is used solely for the purpose of ensuring your well-being. To learn more about responsible gaming, please visit our Responsible Gaming page.

If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise your rights, please contact us in the following ways:

• Email: [email protected]
• Live Chat: 24/7 through the live chat service on our website

We will verify your request properly upon receipt and try to respond as quickly as possible.